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About Us
BergenDigital ... for the best deals in home theater ,
mobile & professional audio and so much more.
Our aim is to provide you with the lowest prices and
fastest service on nationally recognized name brand
products.
CHECKOUT
After winning an item in auction or completing
a Buy-It-Now purchase, you have two check-out options:
 Check-Out
Now! Click on the
Check-Out
button to the left
or click here to immediately
proceed with the checkout and payment process.
You will be able to complete your payment and finalize
your purchase without waiting for the winning bidder
email confirmation.
Check-Out Later: If you do not choose to
Check-Out Now, you will be notified via e-mail that
you are the winning bidder. There is no need to
contact us to arrange payment. We will automatically
send you an e-mail within three hours of auction
close. Our message will contain a link to our simple
and secure checkout system, where you will be able to
quickly and conveniently pay for your purchase.
PAYMENT
Payment expected within 7 days of auction
close. Sales not paid for within 10 days are subject
to inventory availability.
Credit Cards: We accept credit cards through PayPal.
Please note that we can only ship to your confirmed
paypal address. We also accept VISA, Mastercard
and American Express directly. Please
click here if
you would like to pay using a credit card.
Checks / Money Orders: We accept personal checks and
money orders. Personal checks may be held for a
clearing period of 10 days.
SHIPPING TERMS
Shipping Services: We use Fedex, UPS and the US
Postal Service for shipping in the lower 48 United
States. Expedited shipping is available via 2nd
Day Air. For your security, we do not ship to PO
Boxes. Additional charges apply for shipments to
AK, HI and U.S. Territories.
International Shipping: We ship to
Canada, Mexico, Western Europe and Australia. We
make every effort to reduce or even eliminate import
taxes but please be aware that any fees are out of our
control and are strictly the buyer's responsibility.
Please use the shipping calculator for shipping
options to your destination.
Confirmed Address: For your security, if you are
paying by paypal we can only ship to your confirmed
address. If you would like us to ship your package to
a different address, you may pay directly by credit
card and provide us with your verified billing address
as well as the shipping address you desire. Please
click here to
pay with your Visa or Mastercard credit card. You may
also pay by check or money order and specify the
address of your choice.
Combined Shipping: We will be glad to combine shipping
when possible. In order to save on shipping, you must
pay for all of your items together.
Tracking: We ship packages every day except on federal
holidays. Most items ship within 24 hours. You will
receive an e-mail with the tracking number so you can
check the progress of your delivery at the carrier's
web site. Please note that we assign tracking numbers
before our carrier actually picks up your shipment;
tracking links may take up to 24 hours to be activated
within the carrier's system.
CUSTOMER SERVICE
For fastest service, please email us at
sales@bergendigital.com
and put a brief description of your request in
the subject field.
RETURNS
We offer a 30 day return policy on every new
item we sell. Defective or unopened items can be
returned for a refund or exchange with no restocking
fees. Items that have been opened will have a
restocking fee of 15%. Return shipping is the
buyer's responsibility.
FEEDBACK
We're happy to leave feedback for you as soon
as your item ships.
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