THEMUZICMEN are a husband and wife team with two small children. We buy and sell used music and electronic items on ebay for a living. We care very much about each customer and try to make transactions pleasant and personal. Mike is a professional drummer and private music teacher. Diane is also a music enthusiast and keeps the home and ebay business running smoothly. Our feedback shows we have always done good and honest business. We strive to be a five star seller. Your postive feedback keeps us going!
EMAIL RESPONSE
We are almost always at our email, but we do have a family and some day obligations, so please give us 24 hours to get back.
SHIPPING
· We ship M-W-F (unless we have some emergency)
· We use Fed Ex Ground, and tracking #s are provided so that you can track the item to your door. Please let us know right away if there is a tracking issue
· If you have a PO Box, please ask before bidding. We use US Postal only for small items that require PO Boxes. Please ask for the shipping charges if you have a small item being shipped to your PO Box. Sometimes the post office is a little more expensive and we may require additional shipping charges.
· Sorry, no APO or FPO addresses.
· If you live in Alaska, Hawaii, or Puerto Rico, please ask before bidding. Some items can’t be shipped outside the 48 US states, or shipping may be higher.
· Every item is automatically insured to it’s full value.
· We do not bump up the buy it now or reserve price of an item to cover shipping costs as some sellers do.
· Please understand that we use the best boxes and packing materials available to ensure your item comes in the same condition as it leaves us. We thoroughly pack each item and very, very, rarely have damage. This expense, along with the rising costs of shipping services accounts for the fair ship price we charge. We reviw our ship costs monthly so that we don’t overcharge our customers.
· If you need same day or express shipping, please ask first. We’ll do our best to accommodate you, but can’t promise.
PAYMENT
· Payment must be received within 7 days of purchase
· We can only ship to a confirmed address on Paypal unless prior arrangements are made.
· Please bid only if you are sure you want the item. If we do not hear from you within 3 days, we will relist and submit a non paying bidder report to ebay.
· No personal checks
RETURN POLICY
· We offer 7 days money back after you receive your purchase if the item is not functioning properly. We do our best to fully test all the items we sell, but if there is an issue, let us know right away so we can resolve it.
· Please be sure this is the item you really want before buying. For example, if it is a guitar, please do your research to make sure it is the sound you are looking for. After all, it is an internet purchase.
Unfortunately, shipping has become such an expense, that if you need to return an item, we can refund your original shipping charge, but not the return shipping charge.