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Shipping & Handling:
- Delivery Time is approx. 7 - 14 business days to most US / UK / AU destinations.
| Country | Approx. Delivery time |
| United States / United Kingdom / Australia | 7-14 working days |
| Canada | 7-21 working days |
| Brazil / South America | may take up to 6-8 weeks due to strict Custom Inspection |
| Italy / France / Spain / Germany/ Eastern Europe | may take up to 6-8 weeks due to strict Custom Inspection |
- This information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods.
To ensure delivery before Christmas, customers are requested to make payment on or before the following dates.
Payment Deadline for Christmas Airmail 2008
| Destination |
Last Payment Date |
| United Kingdom |
7 December 2008 |
| USA |
8 December 2008 |
| Australia |
9 December 2008 |
| Spain |
9 December 2008 |
| France |
9 December 2008 |
| Canada |
8 December 2008 |
| Brazil |
9 December 2008 |
New Zealand |
9 December 2008 |
- All items will be dispatched from our warehouse in China or Hong Kong directly.
- We will ship worldwide EXCEPT Nigeria, Vietnam, India, Indonesia, Malaysia, Philippines, Thailand, India, China, Hong Kong, Macau
- Due to Custom restrictions, we do not ship lighters to US, laser pointer to Australia, MP3/4 players and laser pointer to Germany
- Shipping and handling (S&H) charges are fixed per item (each auction is considered 1 item); any variable quantity purchase listing such as an eBay Store listing, shipping rate is calculated based on the quantity purchased. This applies even if the items are sent in the same package. Please factor in the S&H charges before you place your bid.
- All our items will be shipped to buyer's PayPal address, please confirm your address on PayPal before you bid
- Optional shipping insurance is offered (for both domestic and international buyers). We are not responsible for uninsured items lost in transit.
Payment Methods:
- We ONLY accept Paypal.
- eCheque will be held until cleared.
- Please do not email us to ask for other payment option.
Other Terms & Conditions:
- The photos are just for illustration purposes only.
- No sales tax is required.
- Please be advised that the Customs Department of your country could impose duty or sales tax on your ordered item when it enters your country.
However, based on our experience, it seldom happens to small lot orders like ours. Do find out the local regulations and the maximum value of import for duty exemption. We would appreciate your understanding that we cannot be responsible for any tax or duty charged by custom on the purchase.
- Return Policy:
Defective/ Wrong Items - within the warranty period,
Non-Defective Merchandise (20% restocking fee will be charged) - within 14 days of receipt
- If you would like to return your product(s) for repair / replacement / refund, please kindly contact our customer service representatives via email for an authorized RMA number. Your returned product(s) will not be processed without a completed RMA.
- Warranty period: Default 90 days warranty (starting from the dispatch date) for all products, unless specified on the specific item pages.
- Buyers are responsible for the returning shipping costs under any circumstances.
- Please DO NOT Use the "Ask seller a question" button. If, for any reason you are not satisfied with your purchase, please contact us at costcocity002@uxcell.com.hk to resolve any issues there before leaving feedback. We will reply you ASAP, if no response for you within 48 hours, please check the spam in your mail box.
- Feedback will be left once after we have received payment from buyer.
Attention Intellectual Property Rights Owner
- We endeavor to source genuine products from our suppliers. However, if you do feel that our products may infringe your trademark, patent or other intellectual property rights, please send e-mail to costcocity002@uxcell.com.hk. We will respond to you and address your issue immediately.
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